{"id":4266,"date":"2026-04-13T17:38:29","date_gmt":"2026-04-13T15:38:29","guid":{"rendered":"https:\/\/www.linkidoc.fr\/blog\/2026\/04\/13\/comment-resoudre-les-frictions-informatiques-dentreprise-pour-ameliorer-les-flux-de-travail\/"},"modified":"2026-04-13T17:38:30","modified_gmt":"2026-04-13T15:38:30","slug":"comment-resoudre-les-frictions-informatiques-dentreprise-pour-ameliorer-les-flux-de-travail","status":"publish","type":"post","link":"https:\/\/www.linkidoc.fr\/blog\/2026\/04\/13\/comment-resoudre-les-frictions-informatiques-dentreprise-pour-ameliorer-les-flux-de-travail\/","title":{"rendered":"Comment r\u00e9soudre les frictions informatiques d’entreprise pour am\u00e9liorer les flux de travail"},"content":{"rendered":"
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M\u00eame si les employ\u00e9s n\u2019utilisent plus l\u2019imprimante de bureau comme avant, des frictions li\u00e9es \u00e0 la technologie existent toujours dans tous les secteurs et tous les d\u00e9partements, malgr\u00e9 les progr\u00e8s massifs. Les membres des \u00e9quipes soignantes ne connaissent que trop bien cette \u00e9volution, des t\u00e9l\u00e9avertisseurs et disquettes aux smartphones et \u00e0 l\u2019intelligence artificielle g\u00e9n\u00e9rative.<\/p>\n

Mais ce n\u2019est pas parce qu\u2019une organisation adopte une nouvelle technologie dot\u00e9e de fonctionnalit\u00e9s puissantes que les flux de travail s\u2019am\u00e9lioreront automatiquement.<\/p>\n

\u00ab\u00a0Il n’y a tout simplement aucun moyen d’\u00e9liminer ces frictions sans le faire intentionnellement. Elles ne vont pas s’\u00e9liminer d’elles-m\u00eames. Il faut un effort dirig\u00e9 par les dirigeants pour concevoir et \u00e9liminer les frictions du syst\u00e8me\u00a0\u00bb, d\u00e9clare Conor Waddell, vice-pr\u00e9sident senior des solutions technologiques int\u00e9gr\u00e9es chez CDW.<\/p>\n<\/p>\n

Les organisations ne peuvent pas r\u00e9soudre les frictions uniquement avec de nouveaux outils ; la culture, l\u2019alignement et l\u2019adoption sont des points de friction tout aussi puissants. Lorsqu’on leur a demand\u00e9 de d\u00e9finir les frictions, 51 % des personnes interrog\u00e9es dans le cadre d’une r\u00e9cente enqu\u00eate CDW les ont d\u00e9crites comme des inefficacit\u00e9s de processus et des obstacles au flux de travail, ce qui est de loin la r\u00e9ponse la plus courante. Environ 15 % ont d\u00e9clar\u00e9 que les frictions se manifestaient par des ruptures de communication et de collaboration.<\/p>\n

\u00ab\u00a0L’essentiel\u00a0: les humains sont au centre ici\u00a0\u00bb, explique Waddell. \u00ab\u00a0Mais la solution n’est pas de bl\u00e2mer les individus, mais de leur donner de meilleurs outils, des attentes claires de la part des dirigeants et une culture qui donne la priorit\u00e9 au travail de conception en dehors du syst\u00e8me.\u00a0\u00bb<\/p>\n<\/div>\n

Iaroslav Oleinikov\/Getty Images\n <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

M\u00eame si les employ\u00e9s n\u2019utilisent plus l\u2019imprimante de bureau comme avant, des frictions li\u00e9es \u00e0 la technologie existent toujours dans<\/p>\n","protected":false},"author":1,"featured_media":4267,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[228,8,3836,445,3835,412,12,5,764,273],"class_list":["post-4266","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classe","tag-ameliorer","tag-comment","tag-dentreprise","tag-flux","tag-frictions","tag-informatiques","tag-les","tag-pour","tag-resoudre","tag-travail","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"yoast_head":"\nComment r\u00e9soudre les frictions informatiques d'entreprise pour am\u00e9liorer les flux de travail - Blog Linkidoc : consultant e-sant\u00e9<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.linkidoc.fr\/blog\/2026\/04\/13\/comment-resoudre-les-frictions-informatiques-dentreprise-pour-ameliorer-les-flux-de-travail\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment r\u00e9soudre les frictions informatiques d'entreprise pour am\u00e9liorer les flux de travail - 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